Understanding Section 4.4

The Quality Management System and its Processes Hi, my name is Jared Clark. I am the principal ISO consultant with the Evata Consulting Group. This is an education video on Section 4.4 of ISO 9001 “The QMS and its processes” The purpose of this video is to give you an understanding what Section 4.4 requires.…

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Understanding Section 4.3

Determining the scope of the quality management system This is an educational article on Section 4.3 of ISO 9001, entitled “Determining the scope of the quality management system.” The purpose of this article is to give you an understanding what Section 4.3 requires. This article is intended for: Those responsible for compliance to section 4.3.…

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Understanding Section 4.1

Understanding the organization and its context ISO Requirements vs. Internal Requirements Sections 4.1, 4.2 and 6.1 are often called the Strategic Planning Sections. However, you could also call these sections the “Internal Requirements Sections”.  We often speak of “ISO” requirements, but not often do we speak of “internal requirements.” Remember that ISO 9001 provides a…

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Understanding Section 4.2

Understanding the needs and expectations of interested parties This is an educational article on Section 4.2 of ISO 9001. Section 4.2 is the second section of what I call “the Strategic Planning sections,” which also includes sections 4.1 and 6.1. This article covers only section 4.2 – “Understanding the needs and expectations of interested parties.”…

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