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GMP Audit Preparation Guide

How to Prepare Your Dietary Supplement Facility for FDA and Third-Party Inspections

Prepared by Jared Clark, CPGP, PMP, CMQ-OE

"The most common thing I hear from dietary supplement quality managers before an audit is: 'We think we're compliant, but we're not sure.'"

That uncertainty is expensive. An FDA investigator who catches you unprepared will find violations that a prepared facility could have avoided. Preparation means building the documented, practiced quality system that the regulations require — and making sure your team can demonstrate it to anyone who walks through the door.

Part 1: Understanding What Auditors Look For

FDA Inspections

FDA operates under a risk-based framework — looking for systematic failures, not every minor deviation.

FDA's Top Inspection Priorities:
  1. 1. Identity testing of incoming ingredients
  2. 2. Finished product specifications and testing
  3. 3. CAPA system effectiveness
  4. 4. Record integrity (contemporaneous, accurate, complete)
  5. 5. Personnel training evidence
  6. 6. Building and equipment maintenance
• Typically unannounced for domestic manufacturers
• Duration: 1–5 days for small facilities
• Observations recorded on FDA Form 483

Third-Party Audits (NSF 455-2, USP, UL/GMP)

Scheduled in advance with published criteria — you can prepare precisely.

Key Differences from FDA:
  • • Audit criteria are published — prepare precisely
  • • More process-focused than risk-focused
  • • Non-conformances classified as Major or Minor
  • • Major non-conformance must be corrected before certification
Why certification matters:
• Walmart, Costco, Amazon increasingly require NSF or USP
• Signals compliance maturity to customers/partners
Month 3
Weeks 9–12

Practice and Finalize

Week 9 Conduct a Full Mock Inspection
Have someone unfamiliar with your day-to-day operations conduct a formal mock inspection: walk the facility as an investigator would, request records in the way FDA would, interview key personnel. Score the mock inspection and close any remaining findings before the real inspection.
Week 10 Train Your Escort Team
Primary Escort (QA Director)
With investigator at all times. Answers regulatory questions.
Records Coordinator
Retrieves requested records quickly. Pre-organizes binders.
Technical Expert
Production/lab manager available for technical questions.
Escort team rules: You must provide requested records. Answer questions directly and honestly — do not volunteer additional information. If you don't know an answer, say so and offer to find out. Take notes on every document the investigator reviews.
Week 12 Final Check Before Audit Day
  • All high-priority gaps from Month 1 are closed and documented
  • Training records are current for all employees
  • Equipment calibration and maintenance logs are current
  • Batch records for the past 2 years are organized and accessible
  • CAPA files are organized and current
  • Escort team and records team are briefed and ready
  • Management is prepared and briefed on known risks

NSF 455-2 Specific Preparation

Documents Required for NSF Document Review

  • • Quality manual or quality policy
  • • All SOPs referenced in your quality system
  • • Master Manufacturing Records for each product to be certified
  • • Sample Batch Production Records
  • • Lab records and method validations
  • • CAPA records and corrective action trends
  • • Supplier qualification files
  • • Training program and records

Questions NSF Auditors Commonly Ask

  • • "Show me how you would handle this hypothetical situation" (tests practical application)
  • • "What was the root cause of the last CAPA you opened?"
  • • "What trends has your CAPA system identified in the past year?"
  • • "Walk me through your supplier qualification process for a new ingredient supplier"
  • • "How do you know your test methods are reliable?"

Need Support Preparing for an Audit?

We offer gap assessments, mock inspections, SOP development, CAPA system design, and escort team training. Free 30-minute assessment call — no obligation.

Schedule a Free Assessment Call

Jared Clark, CPGP, PMP, CMQ-OE | Certify Consulting Group | thegmpconsultant.com | 858-240-4353

This guide is for educational purposes only and does not constitute regulatory or legal advice. FDA inspection procedures and third-party audit criteria are subject to change. Consult current FDA guidance and NSF, USP, or UL audit criteria for the most current requirements. © 2026 Certify Consulting Group.